Shipping policy

Shipping Policy

Last updated: April 2026

At Sellvora Luxury, we are committed to providing reliable international shipping and transparent delivery information for customers in the United States, Europe, and selected worldwide destinations.

Shipping Availability

We currently ship to the United States and selected international countries and regions.

Shipping availability may vary depending on:

Carrier limitations
Local regulations
Customs restrictions
Operational or logistical conditions

We reserve the right to limit or decline shipping to certain destinations when necessary.

Order Processing

Orders are typically processed within 3–7 business days, excluding weekends and public holidays.

Processing times may vary during periods of:

High order volume
Promotional campaigns
Inventory verification
Carrier or logistics delays

Once an order has been processed and dispatched, customers will receive a shipping confirmation email containing tracking information when available.

Estimated Delivery Times

Estimated delivery times begin after the order has been shipped.

United States

Estimated delivery time: 15–30 business days

International Orders

Estimated delivery time: 15–30 business days

Delivery estimates are provided for informational purposes only and are not guaranteed shipping deadlines.

Actual delivery times may vary depending on destination country, customs processing, carrier operations, and local delivery conditions.

Shipping Costs

Shipping costs are calculated during checkout based on factors including:

Delivery destination
Package weight and dimensions
Shipping carrier rates
Logistics availability

From time to time, promotional free shipping offers may be available for eligible products, orders, or regions.

Tracking Information

Tracking information is generally provided once the order has been shipped.

Customers are responsible for monitoring shipment progress using the provided tracking number.

If tracking information is not received, customers should first check spam, junk, or promotions folders before contacting support.

Delivery Delays

While we work closely with logistics partners to support timely deliveries, delays may occasionally occur due to factors outside our reasonable control, including:

Carrier operational delays
Weather conditions
Customs inspections or clearance procedures
Transportation disruptions
High shipping volume periods
International logistics delays

Sellvora Luxury is not responsible for delays caused by third-party shipping carriers, customs authorities, or external events beyond our control.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, or additional local fees may apply depending on the destination country.

These charges are the responsibility of the customer and are determined by local customs authorities and regulations.

Sellvora Luxury does not control and cannot predict customs-related charges.

Lost, Stolen, or Damaged Packages

If a package is lost, damaged, or significantly delayed during transit, customers should contact us as soon as possible with their order number and tracking information.

We will work with the shipping carrier to assist with investigations and resolution procedures where applicable.

Once a package has been marked as successfully delivered by the carrier, Sellvora Luxury is not responsible for lost or stolen packages after confirmed delivery.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is complete and accurate.

Sellvora Luxury is not responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or invalid shipping information provided by the customer.